Information and Digital Technologies (IDT)
Projects Unit's Student Computing Center (SCC) Workgroup

IDT Projects Unit's Student Computing Center (SCC)
This Projects unit is broken into several workgroups that are collectively referred to as Student Computing Center and supports a total of 402 computers:

• Help Desk
• Open Lab
• BATS COLA Classrooms

The Student Computing Center is located on the 2nd floor of the Malcolm A. Love Library building. The entry door (LL-200) is on the south side of the building facing the Open Air Theatre.

For more information, please visit the Student Computing Center web site. Questions about the Student Computing Center (SCC) workgroups can be referred to Mark Figueroa, Projects Manager or Brian Lenz, Lead

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Help Desk
This workgroup provides the following IDT services for faculty and students at SDSU:

The Student Computing Center is comprised of an open Lab and Help Desk. Its purpose is to facilitate students in completing assigned class work, as well as provide a wide range of support to assist students with computer problems relating to the Internet (FTP, Telnet, Web, and Email), Web page Creation and Troubleshooting, PC and Mac Operating Systems, Virus Problems, Hardware and Software, ROHAN Account Information and Help, UNIX Systems Commands, Microsoft Office, Netscape, Internet Explorer, SPSS, and Business Databases.

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Open Lab
This workgroup provides the following IDT services for faculty and students at SDSU:

• Creates software images for Student Computing Center lab.
• Provides hardware support for Student Computing Center lab.

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BATS COLA Classrooms
This workgroup provides the following IDT services for faculty and students at SDSU:

• Creates software images for the BATS COLA workstations.
• Provides hardware support for the BATS COLA workstations.

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