Information and Digital Technologies (IDT)
Customer Resources

Customer Instructions
Laptop Checkout Instructions and Form
Procedures for Use of Tablet PCs in Library Instruction
Unit Hardware/Software Purchase Request Instructions and Form

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Error Messages and Troubleshooting Checklists
Eudora 6.2.4 for Macintosh User Guide Excerpt on Errors
Eudora 7.1 for Windows User Guide Excerpt on Errors
System Failure Checklist
Troubleshooting Wyse 50 Terminals

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Facilities and Software
Classroom Facilities:
LA-76 and 78 Facilities
Quick Info on Sympodium Monitor ID 250

Presentation Facilities:
LA-4450 Facilities
LL-430 and 431 Facilities
Presentation Room Facilities Reservation Form
Quick Info on Sympodium Monitor ID 350
Usage Procedures for Presentation Room Facilities
Using the Egan White Board in LA-4450

Software:
Library-supported Software
Library-supported Software, Basic Usage of
Software Distribution for Work at Home
Standard Intel Macintosh Images
Standard Macintosh Images
Standard Windows Images

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How to .. Steps
Digital Services:
How to Create a Contact Sheet in Adobe Photoshop CS 3
How to Edit an Image in Adobe Photoshop CS 3
How to Edit an Image in Paint Shop Pro 7
How to Make a CD Copy Using the Mimic CD Burner
How to Scan a Graphic Image using the HP Scanjet 7450C

General:
Associating File Types with an Application (Mac/Win)
How to Obtain a Hardware Address (Mac/Win)
How to Use the Central Recipient List of Nicknames
How to Use Netstorage
Instructions for Internal Newsletter - Lfolks Blog
Passwords: Policy, Guidelines and How to Change
PDF File Creation from MS Office (Mac/Win)

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Information and Software User Guides
AdAstra Windows Client Basics
AdAstra Windows Client Choices
AdAstra Windows Client Extras
Arwen - Current Groups and Logins
Arwen File Sharing
BATS - Workshop Handouts
Eudora 6.2.4 User Guide and Quick Start Guide for Macintosh
Eudora 7.1 User Guide and Quick Start Guide for Windows
Glossary of Academic Information Technology Terms
Library Mail Lists(.doc) and What they are for (.doc)
Meeting Maker 8.5 Quick Reference Guide
PAC Resources
SDSU Student Electronic Mail Options
SDSU Student Microcomputer and/or Terminal Labs
SurfLock User Guide
Unit Liaisons for InfoSys
Vision6 Getting Started Guide
Vision6 User Guide
Wyse 50 Parameters and Wyse 55 Parameters

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Tips and Shortcuts
General:
Cleaning Tips for Library Computer Workstations and Printers
Hardware Tips for Personal Computer and Printer Failures

Macintosh 10.x:
Mac OS X Shortcuts
Mac OS X Tips
MS Office 2004 (Mac) Help

Windows:
Data File Backup Recommendations for Windows Users
MS Office 2003 (Win) Help
Windows Logo Key - A Quick Access Point

Wyse:
Hardware Tips for Terminal (Wyse 50) Failures

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