InfoSys - Submit Service Request

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Submit An InfoSys Service Request

Library faculty and staff may complete the fields below to submit a new InfoSys Service Request. NOTE: If this request is a CRISIS priority, do NOT use this form. You should call the InfoSys Service Desk at 46753.

Your Name: (required)
Your Library Unit (required)
Your Email address: (required)
Your Phone: (required)
Best day/time to be contacted
Best means of contact	Phone Email
This is a request for Service/Problem Category: (category explanation)


	Please describe your service needs or problem in detail. Include what you are trying to do, what appears on the screen or printer display, what noises are made, error message text, if any, etc.: (required)
	Please provide the Barcode of the affected equipment (Use only the numbers after 3 0650 00... [e.g. 924 8990] include the space): (required) This equipment is located in room: (e.g. LL-109, LA-2250, etc.) (required)
	If this is a Public workstation, please also provide the affected equipment's Division Number (e.g. GRC1-7, SCI2-4, GP3-5):
	What have you done so far? (Please check all that apply) Checked & pushed in power cords Checked & pushed in keyboard/mouse cables Checked & pushed in network cable Rebooted workstation Please describe anything else tried:
	What Urgency do you assign to this request?:
	Do you wish to be present, when/if IST visits your office?: Yes No

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